The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Ward Clerk – Plastics

The Royal Melbourne Hospital 

• Full Time (80 hours per fortnight) Ongoing position available
• Monday to Friday role
• Be part of a supportive and dynamic team environment
• Maintain accurate records, coordinate communication & manage clerical tasks

About The Royal Melbourne Hospital (RMH):

The Royal Melbourne Hospital is a leading public healthcare provider, renowned for delivering specialist care, advancing research, and fostering education. As Victoria’s largest trauma centre, it provides 24/7 emergency and critical care, playing a vital role in improving patient outcomes and driving medical innovation.

Our 2 West Ward is currently seeking a Ward Clerk to support the Plastic Services team. In this role, you will provide essential administrative and clerical support, including managing patient records, coordinating communication and responding to patient enquiries. As the first point of contact for the ward, you will contribute to the efficient day to day operations of a fast-paced environment, helping ensure the delivery of high-quality patient care.

Key Responsibilities

• Provide comprehensive clerical and administrative support to the ward team, including general administrative duties
• Maintain accurate and confidential patient records, and assist with appointment scheduling
• Support efficient workflow in a fast-paced, high-pressure environment
• Coordinate communication between multidisciplinary teams, patients, and visitors
• Act as the first point of contact while managing admissions, transfers, and discharges using hospital systems

About You

• Strong customer service skills with excellent communication and professional phone manner
• Demonstrated clerical, administrative, and IT proficiency
• Ability to prioritise tasks effectively in a fast-paced environment and work collaboratively within a team
• Self-motivated, reliable, and committed to ongoing professional development
• Desirable: Experience in an administration hospital-based role 

Benefits of Working at RMH

• Flexible working arrangements, including work from home and our Elizabeth Street office
• Salary packaging options – increase your take-home pay by up to $12,000
• 5 weeks annual leave plus monthly ADOs (full time employees)
• Ongoing learning and professional development opportunities
• A strong values-based culture: People First | Lead with Kindness | Excellence Together

Please click here to view the full Position description!

Interested? Click on the apply button! Recruitment is ongoing, and interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.