The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Senior Mental Health Triage Clinicians 
The Royal Melbourne Hospital

• Full Time & Part Time Ongoing Positions
• Mental Health Nurse (RPN4) or Allied Health (OT3, SW3, P3) roles available
• Generous leave plus salary packaging!

About The Royal Melbourne Hospital 

The Royal Melbourne Hospital (RMH) part of the Parkville Precinct and is one of Australia's leading public hospitals, providing a comprehensive range of specialist medical, surgical, and mental health services, as well as rehabilitation, aged care, specialist clinics and community programs.

Life With RMH Mental Health Services Triage: 

Triage has been established for 14 years and is the largest mental health triage service in Victoria. Operated by RMH and providing services to multiple hospital and health services in metropolitan Melbourne. Triage also operates a statewide clinical service to support the work of the Minister for Mental Health and the Department of Premier and Cabinet. We provide a single point of entry and deliver a timely and consistent response to those requiring mental health service. 

Our Triage Service is a crucial function at the interface between the community and mental health services. The service is accessible, comprehensive, and responsive to the needs of service users, their carers, supporters and families.

As a Mental Health Triage Clinician, you will work collaboratively with the area mental health service providers. All contacts to Triage will be operated via the telephone and email system and is a 24-hour a day, 7 days a week service. This is an office-based role.

About the role:

• Undertake initial phone risk and mental state assessments and document as appropriate
• Telephone assessment of referrals to the service, making succinct and appropriate assessment of the needs of the individual and application of the Department of Health statewide triage scale
• Liaise with and provide information to community agencies, GPs families and carers
• Work collaboratively with colleagues across all RMH teams

About you:

• This is a multidisciplinary role and is open to senior mental health clinicians; Registered Psychiatric Nurses (RPN 4), Occupational Therapists (OT 3), Social Workers (SW 3) and Clinical / Neuro / Forensic Psychologists (P 3). 
• Clinical experience in a range of clinical mental health settings with highly developed mental health assessment skills. 
• A commitment to providing high-level customer service with a consumer focused approach
• Demonstrate the capacity for initiative and work appropriately with limited direction

Benefits of Working with The Royal Melbourne Hospital:

• Salary packaging options, earn up to $12,000 tax free earnings! 

• 5 weeks annual leave plus monthly ADO’s for full time employees 
• RMH prides ourselves on our Speaking Up for Safety Culture and our values – People First, Lead with Kindness and Excellence together! 

Interested? Click on the apply button! We will be arranging interviews an soon as suitable applicants come in.  

To view the full Position Description, please click HERE.

For a confidential discussion or more information, please reach out using the contact details below.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.