The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.
Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.
Security Services Manager
- Full Time Ongoing Opportunity
- Excellent benefits including salary packaging and great leave benefits!
- Drive and promoting excellence in service delivery, compliance and stakeholder collaboration
About the Royal Melbourne Hospital (RMH):
RMH part of the Parkville Precinct and is one of Australia's leading public hospitals, providing a comprehensive range of specialist medical, surgical, and mental health services, as well as rehabilitation, aged care, specialist clinics and community programs.
The Security Services Manager oversees operational security and control room functions across multiple RMH sites, ensuring a safe, secure and supportive environment for staff, patients, visitors and partners. This role manages 24/7 security operations, systems and personnel, driving excellence in service delivery, regulatory compliance and collaborative stakeholder engagement.
Key Responsibilities:
- Lead and manage all aspects of security services, including staff, budgets, equipment, and technology.
- Oversee control room operations, incident response, security systems, and compliance with policies, KPIs, OH&S, and risk standards.
- Recruit, train, and support security personnel to maintain a capable, credentialed workforce.
- Collaborate with internal teams and external partners (Victoria Police, FRV, Ambulance Victoria, precinct partners) and contribute to emergency management, business continuity, and critical incident planning.
- Foster a psychologically safe, inclusive, and high-performing team culture.
About You:
To be successful in this role, you will have:
Qualifications
- Degree in a relevant field (essential)
- Leadership, change, or risk management qualifications (desirable)
Essential Experience & Skills
- Senior experience in security management within complex organisations
- Expertise in OH&S and security risk assessment
- Strong leadership, communication and stakeholder engagement skills
- Proficiency in Microsoft Office and security systems (e.g., Milestone, Integriti)
- Current Security & Crowd Control Licence, Certificate II/III (with Control Room endorsement), Working with Children Check, and Driver’s Licence
Desirable
- Experience in healthcare or emergency/risk management
Benefits of working at RMH:
- Salary packaging options, earn up to $12,000 tax free earnings!
- 5 weeks annual leave plus monthly ADO’s for full-time employees
- Discounted gyms and health centre access with Fitness Passport
- RMH is a values led organisation – People First, Lead with Kindness and Excellence together!
The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.
Interested? Click on the Apply Button!
Recruitment is ongoing, and interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.
For a confidential discussion please connect via the details below.
All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.
The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.
RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.
As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.