The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Planned Surgery Booking Clerk
The Royal Melbourne Hospital

• Full Time Ongoing position - 80 hours per fortnight incl monthly Accrued Day Off
• Monday to Friday roster
• Parkville location, close to public transport

About The Royal Melbourne Hospital

The Royal Melbourne Hospital (RMH), part of the Parkville Precinct, is one of Australia’s leading public hospitals. It provides a comprehensive range of specialist medical, surgical, and mental health services, as well as rehabilitation, aged care, specialist clinics, and community programs.

About the Role

The Planned Surgery Booking Office is responsible for managing the majority of elective admissions to The Royal Melbourne Hospital and ensuring the administration and integrity of the Planned Surgery Waiting List.

We are seeking a compassionate individual with strong organisational and data management skills to join our team. The Planned Surgery Booking Clerk works alongside the Surgical Liaison Team to manage the surgical waitlist. The team is responsible for data management, daily bookings, and responding to external patient enquiries.

Previous experience in healthcare services is desirable but not essential. If you have strong interpersonal skills and enjoy working in a team environment, we would love to meet you.

About You

You are calm, friendly and patient-focused, with excellent communication and organisational skills. You enjoy being part of a collaborative team and take pride in delivering high-quality customer service.

• You are a strong communicator who engages respectfully with all stakeholders.
• Previous healthcare experience is desirable but not essential. If you have strong people skills and enjoy working in a team, we encourage you to apply.
• You have excellent attention to detail and can maintain accurate databases.
• You are reliable and thrive in a team environment.
• You promote and maintain a safe and inclusive workplace.

Benefits of working at RMH

• Be part of a supportive and values-driven workplace culture
• Career growth opportunities, ongoing training, and professional development
• Access to Health & Wellbeing programs including Fitness Passport, Employee Assistance Program (EAP), and Staff Peer Support
• Salary packaging, on-site car parking, and great public transport access

To view the full position description please click here

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.  

As a leader in healthcare, we are dedicated to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation

Interested? Don't delay, click apply now! Interviews and recruitment is ongoing and we may close the role earlier if we find a suitable candidate.

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.