The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

People Systems Business Analyst

The Royal Melbourne Hospital (RMH)

• Full Time, 3-year fixed term opportunity
• Shape and improve how workforce processes run end-to-end in SAP SuccessFactors
• Join a supportive, collaborative People Systems team focused on practical outcomes

About the People Systems & Technology Team at RMH

The People Systems & Technology team supports the organisation’s core people systems, and the workforce processes they enable — including recruitment, onboarding, job changes, compliance, pay structures and reporting. The team works closely with People & Culture operational teams, payroll, digital/IT teams and operational leaders to ensure systems remain stable, well-governed, and easy to use.

Your new role

As the People Systems Business Analyst, you’ll support the design, optimisation and delivery of workforce system improvements across RMH-supported people platforms, with a primary focus on SAP SuccessFactors. You’ll work alongside the People Systems team to translate business needs into clear requirements, coordinate testing and readiness, uplift data quality and reporting, and support roadmap delivery.

• Define requirements and acceptance criteria for system processes and user experience improvements
• Build and maintain reports and dashboards in SuccessFactors and Power BI to support data-informed decisions
• Implement pay structure updates in SuccessFactors based on guidance from Payroll Systems and Workplace Relations
• Support release readiness and change delivery (twice-yearly platform releases), including testing coordination and evidence-based sign-off

To be successful, you will bring:

• Experience as a Business Analyst supporting SuccessFactors
• Strong capability in requirements definition, stakeholder facilitation, testing coordination, and documentation
• Confidence working with reporting/dashboards (SuccessFactors reporting and Power BI)
• A structured, collaborative style

Location and ways of working:

This role is based at RMH Elizabeth Street in a new corporate office environment, close to public transport including the new Parkville Station. We support flexible, hybrid working arrangements to support work-life balance.

Benefits of working at RMH

• A collaborative, supportive team focused on continuous improvement
• Salary packaging benefits of up to $12,000 tax-free
• Generous leave entitlements, including 5 weeks annual leave and 17.5% leave loading
• Access to Fitness Passport and discounted health and wellbeing facilities

To view the full position description, click here

Interested?

If you’re looking for a role where you can improve how workforce systems work in practice — through better process design, reporting, data quality, testing and change readiness — we’d love to hear from you.

Please note: Applications will be reviewed as received, so we encourage you to apply early as the role may close ahead of schedule. 

For a confidential discussion, please contact John.Mizzi@mh.org.au.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.