The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Pathology Information Communication Technology (ICT) Officer
The Royal Melbourne Hospital

• Fulltime Ongoing role, 80 hours including ADO per fortnight
• Based at Royal Melbourne Hospital - City Campus
• Discounted on-site parking 

About Us
The Royal Melbourne Hospital (RMH) is one of Victoria’s largest and most respected public health services, providing a comprehensive range of care. RMH Pathology delivers 24/7 diagnostic and clinical services across acute, community, and external clients. 

The Victorian Department of Health has endorsed an initiative to restructure existing public pathology by bringing together laboratories into pathology networks operating under a lead health service. Pathology services from the Royal Melbourne Hospital, Peter MacCallum Cancer Centre, the Royal Women’s Hospital and the Royal Children’s Hospital will transition to a single pathology service. This creates an exciting opportunity to strengthen the scope, scale and reach of pathology services across the Parkville precinct to benefit all Victorians. This role will be part of the new centre of excellence that will be led by Melbourne Health.

About the Role
As the MH Pathology ICT Officer, you will play a critical role in ensuring the smooth operation and advancement of RMH Pathology’s digital environment. You will provide ICT support to the pathology service, oversee pathology ICT system business continuity, troubleshoot technical issues, support accreditation processes, and contribute to strategic digital initiatives.

Key Responsibilities:

• Maintain, troubleshoot and support pathology information systems, hardware, software, and telecommunications
• Ensure compliance with accreditation standards (NATA, NPAAC, NSQHS)
• Lead and support planned/unplanned ICT downtimes and business continuity processes
• Collaborate with internal and external stakeholders on ICT system requirements and projects
• Provide end-user support and deliver training to pathology staff
• Engage with EMR, LIS, and MH ICT teams on system customisation and optimisation

About You
You’re a collaborative and technically skilled ICT professional with:

• Extensive experience with pathology ICT systems in a diagnostic laboratory
• The ability to work independently and as part of a multi-disciplinary team
• Strong troubleshooting, communication, and stakeholder engagement skills
• Commitment to RMH’s values: People First, Lead with Kindness, Excellence Together

Essential Requirements:

• Relevant tertiary qualification in ICT, health, or a related field
• Experience supporting pathology ICT systems
• Advanced skills in digital systems and decision-support tools

Desirable:

• Postgraduate qualification in ICT, Health or Leadership
• Experience in technical administration or support in a healthcare setting

Benefits of Working at the RMH:

• Join a leading public health service with a strong digital future
• Be part of shaping Victoria’s future pathology network
• Ongoing professional development and learning opportunities
• Salary packaging options and access to staff wellness programs
• Competitive salary with salary packaging and discounted on-site parking

To view the position description please click here

Interested?

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us. 

For a confidential discussion please connect via the details below.

Don’t delay, apply now!  - recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date. 

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.