The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Operations Manager - Cardiac Surgery
The Royal Melbourne Hospital

• Full Time Ongoing Position
• 80 hours per fortnight including Accured Day Off
• Lead daily operations one of oldest Cardiac departments in Australia

The Royal Melbourne Hospital is seeking an experienced and motivated Cardiac Surgery Operations Manager to join our team and lead strategic initiatives aimed at enhancing patient access to cardiac surgery services.

This is an exciting opportunity to make a meaningful impact on patient care by working collaboratively with key stakeholders across internal departments and external healthcare organisations to streamline referral pathways, reduce wait times, and improve overall access to life-saving cardiac surgical services.

About the Role

As Cardiac Surgery Operations Manager, you will:

• Lead stakeholder engagement across multiple departments within the Royal Melbourne Hospital, including cardiology, intensive care, anaesthesia, nursing, and administration
• Build and maintain relationships with external healthcare providers, referring hospitals, and primary care networks to facilitate seamless patient referrals
• Develop and implement strategic initiatives and projects designed to improve patient access to cardiac surgery services
• Analyse patient flow data and identify bottlenecks in the surgical pathway, proposing evidence-based solutions
• Coordinate project activities including planning, resource allocation, risk management, and progress reporting
• Chair meetings and working groups with clinical and non-clinical stakeholders to drive collaborative problem-solving
• Monitor and report on key performance indicators related to patient access, wait times, and service quality
• Support change management processes to ensure successful implementation of new models of care

About You

To be successful in this role, you will have:

• Tertiary qualification in health management, business, project management, or a related field
• Proven project management experience within a healthcare setting, preferably in surgical or acute care services
• Strong stakeholder engagement skills with demonstrated ability to build relationships across clinical and administrative teams
• Excellent communication skills, both written and verbal, with the ability to influence and negotiate effectively
• Analytical capabilities with experience in data analysis, reporting, and performance monitoring
• Knowledge of healthcare systems and understanding of patient flow and access principles
• Project management certification (such as PRINCE2, PMP, or Agile) highly regarded
• Commitment to patient-centred care and improving health outcomes

 Benefits of working with the Royal Melbourne Hospital:

• A values based organization offering great prospects for career diversity and professional advancement, including training and education opportunities, and access to mentorship and leadership programs
• Career progression opportunities to suit your professional development goals.
• Enjoy excellent work-life balance working in a supportive and collaborative team with monthly ADOs (That’s an additional day off every month!)
• Access to Health & Wellbeing programs including Fitness Passport, Employee Assistance Program (EAP), and Staff Peer Support
• Salary packaging, on-site car parking, and great public transport access

To view the full position description please click here

To view a copy of RMH’s Nursing Professional Practice Framework please click here

Interested? Don't delay, click apply now! Interviews and recruitment is ongoing and we may close the role earlier if we find a suitable candidate.

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.