Join the Gastroenterology team in a pivotal administrative role that helps ensure patients receive safe, timely and high-quality endoscopy care.

Why Join RMH?

• Multiple positions available
• On going positions | Monday - Friday
• Parkville location | Close to public transport

About the Role

Join the Gastroenterology team in a pivotal administrative role that helps ensure patients receive safe, timely and high-quality endoscopy care.

In this role you'll coordinate elective endoscopy bookings, manage waiting lists, and support patients throughout their journey from referral through to their procedure.

Working within a collaborative and supportive team, you'll partner closely with Gastroenterology liaison nurses, clinicians, internal departments and external healthcare providers to coordinate appointments, maintain accurate patient records, and ensure efficient access to care.

This is an ideal opportunity for a highly organised administrator who enjoys working in a fast-paced healthcare environment and making a meaningful difference to the patient experience.

Key Accountabilities

• Partner with the Gastroenterology Endoscopy liaison team to book, schedule and notify patients of their upcoming procedure
• Maintain an accurate data base from which we report directly to DHHS
• Ensure full utilization of resources available to us working closely with pre- admission clinic and perioperative services to ensure smooth and patient focused care on the day of their procedure

About You

• You will be a great communicator and be able to engage respectfully with all stakeholders.
• Have an eye for detail and be able to maintain an accurate data base
• Reliable and able to work in a team environment.
• Be able to promote and maintain a safe and inclusive workplace.

Benefits of Working at RMH

• Join a values-based organisation offering great opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
• Access to comprehensive health and wellbeing programs, including Employee Assistance and Fitness Passport.
• Up to $12,000 tax free earnings with salary packaging options.
• Generous leave entitlements – five weeks annual leave per year (pro-rata for part time), additional monthly paid day off for full time staff.
• Central Parkville location – onsite car parking options, easily accessible via public transport.

Position Description

Click here to view the full job description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we are dedicated to fostering a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply and will provide adjustments to support equitable participation.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.