Job Description
Director Quality & Improvement
Req ID:  4541
Posting Start Date:  06/08/2025
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Work Location:  The RMH Elizabeth Street

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Job Description: 

Director Quality and Improvement - The Royal Melbourne Hospital 

  • Lead the Quality and Improvement team to support whole system quality at RMH.
  • Enjoy excellent work-life balance, working in a supportive and collaborative team.
  • Full-time, 80 hours per fortnight, including monthly ADO and 5 weeks annual leave.

The Director Quality and Improvement is responsible for providing organisationwide leadership of clinical governance and wholesystem quality at the Royal Melbourne Hospital. This role will lead the Quality and Improvement team and will work collaboratively with the Royal Melbourne Hospital Executive, Senior Leadership team, Clinical Governance Committees, senior staff and consumers to ensure that the Royal Melbourne Hospital delivers safe, timely, effective, person-centred care (STEP) within a coordinated organisation-wide framework.

In this role you will:

  • Lead and manage the quality and improvement team to advise, coach and support the organisation in the delivery of whole system quality.
  • Lead the coordination of accreditation requirements across the Royal Melbourne Hospital for the National Standards and Clinical Care Standards ensuring continuous readiness and provide advice and support as required for other accreditation programmes including NATA, Disability Standards and Aged Care Standards.
  • Ensure quality and improvement are integrated into clinical services operations to deliver safe, timely, effective and person-centred care.
  • Forge strategic alliances with consumers, clinical services, Local Health Service Network partners, Safer Care Victoria and the Department of Health to co‑design priorities.
  • Sponsor annual organisation‑wide quality planning and breakthrough improvement goal setting.

About you:

  • Tertiary qualification in either; health, business or management.
  • Demonstrated experience in development and implementation of quality improvement systems with particular emphasis on systems improvement from a strategic perspective; managing projects; and leading change within a large organisation.
  • Proven ability to engage, collaborate with and influence a diverse range of internal stakeholders.
  • Exceptional written and verbal communication, interpersonal and presentation skills, and an ability to apply these skills to a cross-section of internal and external stakeholders.
  • Demonstrated knowledge of the strategic, policy and organisational frameworks supporting public health in Victoria.
  • Demonstrated experience in leading and coaching staff to design and implement quality improvement activities.

 

Benefits working for the RMH

  • A rewarding career offering great prospects for career diversity and professional advancement including mentorship and leadership programs
  • Close proximity to great cafes and eateries and the University of Melbourne
  • Join a purpose-driven organization where kindness and excellence go hand in hand, making a meaningful impact in our community every day.
  • Salary packaging options, monthly ADOs for Full Time staff (That’s an additional day off every month!), onsite car parking, close to public transport

 

Interested?

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

For a confidential discussion please contact Samantha Plumb, Chief Quality Officer via 03 9342 8858.

Don’t delay, apply now!  - recruitment is ongoing, with interviews commencing as soon as suitable candidates are received.

 

All appointments are made subject to a satisfactory Criminal History Record Check, and where applicable, Working With Children Check (WWCC). All RMH employees are required to provide evidence of an immunisation assessment prior to commencement.

 

Please click here for the Position Description

Advertisement Contact (Name and phone):  Samantha Plumb, Chief Quality Officer - 03 9342 8858

All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.