The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Administrative Support - Diabetes Education Service
The Royal Melbourne Hospital 

• Part Time Fixed Term Position - 12 months maternity leave
• 32 hours per fortnight
• Job share

We are a world-class, patient- and research-focused Diabetes Education Service team, proudly recognised as one of only 6 National Association of Diabetes Centres of Excellence and ranked among the top 40 World's Best Specialised Hospitals. Our dynamic team works collaboratively across nursing, endocrinology, dietetics and research to support patients with diabetes to understand and live well with their condition. Our Administrative Support staff are integral to everything we do — come and join us!

Your new role:

The Diabetes Education Service is seeking an Administrative Support Officer to join our team on a job-share basis. Reporting to the Diabetes Education Service nursing team, you will be a key member of our day-to-day operations and a vital first point of contact for our patients, families and visitors. Your responsibilities will include, but are not limited to:

• Patient enquiries, bookings, admissions and discharge coordination
• Clerical, administrative and receptionist duties
• Managing physical and telecommunication traffic throughout the area
• Providing clear and professional communication with staff, patients, carers and the public
• Contributing to service and quality improvement activities

About you:

• You have strong organisational skills and a high level of reliability, working both autonomously and as part of a team
• You have experience in an administrative or customer-facing role, ideally within a healthcare setting
• You bring a professional and caring approach to every patient interaction
• You have effective communication skills and a commitment to quality and continuous improvement

Benefits:

• Be part of a supportive and values-driven workplace culture
• Career growth opportunities, ongoing training, and professional development
• Access to Health & Wellbeing programs including Fitness Passport, Employee Assistance Program (EAP), and Staff Peer Support
• Salary packaging, on-site car parking, and great public transport access

To view the full position description please click here

Interested?

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.