The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Community Engagement Officer - Snow Centre for Immune Health

The Royal Melbourne Hospital

• 0.8 FTE, two-year contract.
• Lead engagement and retention of participants in a flagship longitudinal research study.
• Collaborate with leading organisations including RMH and WEHI.

We're searching for an experienced, creative, articulate, and highly motivated Community Engagement Coordinator to join the Snow Centre for Immune Health team. This is the perfect opportunity for someone who wants to build something meaningful and make a real impact.

This role will support the Snow Centre’s objectives in developing and implementing the centre’s consumer engagement strategy to deliver on its translational goals.

About the Role

The Snow Centre role spans both the Royal Melbourne Hospital (RMH) and WEHI, supporting aligned functions across both organisations.

As our Community Engagement Coordinator, you will lead the development of strategies that deepen our connection with diverse audiences. You’ll bring a strong understanding of Consumer perspectives, engagement trends, and cross-channel communication - and you’ll know how to turn insight into action.

You’ll work across teams, partner with stakeholders of a wide range of ages and demographics, and help guide the organisation on how to connect, inspire, and engage. The role is embedded at RMH and will work closely with WEHI’s Consumer Program.

About the Snow Centre for Immune Health

The Snow Centre for Immune Health is tackling the major global health challenge of immune health.

The centre has a bold, ambitious global mission to improve the lives of people with immune diseases through a unique approach to immune health.

Co-led by WEHI and the Royal Melbourne Hospital (RMH), in partnership with the Snow Medical Research Foundation, the Snow Centre brings together leading Australian and international researchers with a shared mission to transform how we research and treat the immune system.

The centre is funded by an initial commitment of up to $100 million over 10 years – one of the largest and longest-running philanthropic partnerships in Australian history. To find out more, visit snowimmunehealth.org.au

What We’re Looking For

• 4+ years’ experience in community engagement strategy.
• A creative and strategic thinker who can bring fresh ideas and challenge the status quo.
• An excellent communicator, able to articulate complex ideas simply and confidently.
• Someone who thrives with minimal supervision.
• Strong relationship building skills across all age groups, backgrounds, and demographics.
• A proactive, motivated professional who can navigate ambiguity and build structure where needed.
• Relevant experience in community development, customer service, or the non-profit sector.
• Some flexibility is required, including occasional work outside standard business hours.

Required Skills

Communication: Excellent verbal and written communication skills, including public speaking and presentation abilities.

Interpersonal Skills: Strong ability to connect with diverse groups, fostering trust and collaboration.

Organisational skills: Highly organised, with experience in project management and event coordination.

As the Snow Centre Community Engagement Coordinator, your role will involve:

• Developing and implementing community and engagement strategies that drive connection and participation.
• Working autonomously to shape and evolve the role as the organisation’s needs grow.
• Fostering and nurturing relationships with study participants for ongoing engagement in the centre’s research studies.
• Building relationships with relevant community organisations to facilitate consultation, engagement and co-design in relevant aspects of the program.
• The development of a framework and planning tools for community engagement, guided by best practice, RMH and WEHI Consumer Program.
• Supporting Consumers to participate in program activities, including providing appropriate inductions, training and debriefing; ensuring accessibility; and sharing the outcomes of their contribution.
• Leading project teams to develop, implement and evaluate appropriate community engagement plans.
• Coordination of project-specific Community Engagement panels as needed, including the provision of honorariums.
• Contributing to the measurement, evaluation and learning activities, including collecting data on community engagement.
• Identifying opportunities for new initiatives, creative approaches, and innovation.
• The ability to provide strategic input into campaigns, programs, and audience engagement efforts.

To view a copy of the Position Description, please click here.

Interested?

If you meet the above criteria, connect with us. All appointments are subject to a Criminal History Record Check, Working with Children Check (if applicable), and evidence of influenza vaccination.

Recruitment is ongoing, and interviews may commence before the closing date.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.