The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

• Part time ongoing clinical role | 32 hours per fortnight
• Be part of a passionate and dedicated Cardiology team
• Salary Packaging | additional leave | Close to public transport

About the Role

Join the Royal Melbourne Hospital's Cardiology Administration Team and play an important role in supporting one of Victoria's leading Cardiology Services.  Based at our City Campus in Parkville, you'll provide high-quality administrative support across a busy and collaborative department that delivers comprehensive inpatient, outpatient and diagnostic cardiac services.

Working alongside multidisciplinary teams, you'll contribute to the smooth delivery of care for patients with a broad range of cardiac conditions, including heart disease, heart failure and cardiac arrhythmias.  You'll be part of a service recognised for excellence in clinical care, education and research, with opportunities to support a team at the forefront of innovative cardiac treatment and patient care.

Key Accountabilities

• Coordinate day-to-day Cardiology clinic operations, including bookings, scheduling, cancellations, enquiries and waiting lists.
• Provide professional and compassionate patient and carer support, including check-in, Medicare billing and reception.
• Liaise with nursing, medical and hospital teams to coordinate schedules, cancellations and patient flow.
• Check referrals, documentation and other requirements are complete and current before clinic appointments.
• Maintain accurate patient records through effective filing, scanning and document management.
• Use hospital systems including IPM and EPIC, keeping up to date with training, system changes and enhancements.

About You

You are a customer-focused administrator with experience in a hospital or medical environment, strong communication and computer skills, as well as:

• Previous hospital or medical administration experience.
• Knowledge of medical terminology and healthcare environments.
• Sound keyboard skills and confidence using Microsoft Office.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively as part of a multidisciplinary team.
• Adaptability, professionalism and a commitment to delivering a high-quality patient experience.

Desirable:

• Understanding of a Cardiology diagnostic environment.

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).

• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Click here to view the full job description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.