The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Cardiology Administration Officer

The Royal  Melbourne Hospital

• Multiple Full time/Part time ongoing positions available
• 5 weeks annual leave plus monthly ADOs for full time employees
• Salary packaging options, earn up to $12,000 tax free earnings!

About the Royal Melbourne Hospital (RMH):

We are looking for a passionate and dedicated individual to join our Cardiology Administration Team located at the Royal Melbourne Hospital.  

The Royal Melbourne Hospital (RMH) Cardiology Service provides a comprehensive suite of ambulatory care and inpatient services co-located at the City (Parkville) campus.  Services include:

• Coronary Care Unit (CCU) and Cardiology Ward 2B
• Cardiac Investigative Services comprising of a 3 suite Cardiac Catheter Laboratory and Cardiology Day Ward (2SE)
• Non-invasive and diagnostic Cardiology service 2E
• Outpatient Specialty Clinics

The Department provides care to emergency and elective patients with heart disease including ischaemic heart disease, heart failure and valvular heart disease.  Major areas of activity include adult congenital cardiac service (including close links with the Royal Children’s and Royal Women’s Hospitals), interventional coronary and structural cardiology, and cardiac genetics service.  In addition, the Department is a national and international leader in clinical care, teaching and research of cardiac arrhythmias including complex atrial and ventricular ablations.

• Your New Role:
  Manage Cardiology clinic operations, including patient bookings, appointment scheduling, cancellations, enquiries and waiting list coordination.
• Provide professional, compassionate communication with patients and carers, including check-ins, Medicare billing and general reception duties.
• Liaise closely with nursing and medical staff, other hospital departments and clinical teams regarding schedules, cancellations and patient flow.
• Ensure referral, documentation and compliance requirements are met before clinic visits, including verifying current referrals.
• Maintain accurate document management through effective filing, scanning and record organisation.
• Use hospital systems (IPM, EMR) competently and stay updated with training and system enhancements.

About You:

To be successful in this role, you will have:

• Previous hospital experience
• Knowledge of medical terminology
• Sound keyboard skills and familiarity with Microsoft office products
• Excellent communication skills
• Demonstrated ability to work effectively as part of a team
• Previous experience in a hospital setting or medical environment
• Strong administrative and computer skills
• You are adaptable, professional and committed to delivering a high quality patient experience

Desirable:

• Understanding of Cardiology diagnostic environment

Benefits of Working at RMH:

• Salary packaging options, earn up to $12,000 tax free earnings!
• 5 weeks annual leave plus monthly ADOs for full time employees
• Discounted gyms and health centre access with fitness passport
• Fantastic learning and development opportunities
• RMH is a values led organisation - People First, Lead with Kindness and Excellence together!

Please click here to view the full Position Description

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.