The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital. 

Why Join RMH?

• Part time ongoing | 32 hours per fortnight
• Monday & Friday - 7am - 3.30pm
• Parkville location | Close to public transport

About the role

As an Admissions Clerk, you will be a key first point of contact for patients and carers, providing a professional and caring service throughout the admission and pre-admission process. You will coordinate elective admissions and discharges and support the smooth flow of patients through a busy Pre-admission Clinic.

Working closely with Perioperative Services and Access & Flow, you will provide reception, clerical and coordination support across surgical services, helping ensure an efficient and positive patient experience.

Key Accountabilities

• Coordinate elective admissions, discharges and patient flow across surgical services.
• Provide welcoming, professional reception and clerical support to patients and carers.
• Manage patient flow through the busy Pre-admission Clinic.
• Respond to enquiries by phone, electronically and in person.
• Liaise with clinical and administrative teams to support efficient operating lists and patient flow.
• Maintain accurate patient records and escalate issues that may impact service delivery

About You

You are calm, friendly and patient-focused, with strong communication and organisational skills. You enjoy working collaboratively and take pride in providing high-quality customer service.

• Communicate clearly and respectfully with a diverse range of stakeholders.
• Demonstrate excellent attention to detail and maintain accurate databases and records.
• Bring a reliable, team-focused approach and contribute positively to the workplace.
• Promote and maintain a safe, inclusive and respectful environment.
• Previous healthcare experience is desirable but not essential. Strong people skills and a collaborative approach are highly valued.

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).

• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Click here to view the full job description

Interested?

Click Apply to submit your application, including a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. 

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.