The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Admissions Clerk
The Royal Melbourne Hospital

• Full Time Ongoing position
• To work Monday to Friday family friendly hours.
• Be part of a supportive and friendly team 

3 East Admission and Pre-admission Clinic is seeking a dedicated Clerk to join our busy Monday to Friday admission service and outpatient clinic.

Here on 3 East, we welcome planned patients to the Royal Melbourne Hospital, assisting them as they begin and progress through their health journey.

The Pre-admission Clinic is a busy outpatient service that prepares patients for their upcoming procedures. Working closely with the Planned Surgery Booking Office and Perioperative Services, we provide a calm, efficient and patient-focused experience. 

Your new role:

• Providing a professional, face-to-face admission service and information to patients and their carers
• Managing phone and online enquiries in a courteous and timely manner
• Delivering front desk reception services and administrative support
• Coordinating patient management and flow through the Pre-admission Clinic
• Completing data entry and other general administrative duties
• Supporting the smooth coordination of elective admissions and discharges

About You

You are calm, friendly and patient-focused, with excellent communication and organisational skills. You enjoy being part of a collaborative team and take pride in delivering high-quality customer service.

You will bring:

• Strong administrative and computer skills, with the ability to prioritise tasks and meet deadlines
• A professional and empathetic manner when engaging with patients, carers and clinical teams
• The ability to work effectively in a busy, team-based environment

Benefits of working at RMH

• Salary packaging options, earn up to $12,000 tax free earnings!
• Discounted gyms and health centre access with Fitness Passport
• Fantastic learning and development opportunities

To view the full position description please click here

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.  

As a leader in healthcare, we are dedicated to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation

Interested? Don't delay, click apply now! Interviews and recruitment is ongoing and we may close the role earlier if we find a suitable candidate.

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.