Job Description
Administrative Assistant
Req ID:  4739
Posting Start Date:  16/02/2026
Advertisement End Date:  02/03/2026
Work Location:  The RMH Parkville (City campus)
The Royal Melbourne Hospital is one of Australia's leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.
Job Description: 

Administrative Assistant - Diabetes and Endocrinology Department
The Royal Melbourne Hospital

 

  • Ongoing part time position
  • 32 hours per fortnight (job-share)
  • Located in Parkville, close to public transport

About The Royal Melbourne Hospital:

The Royal Melbourne Hospital (RMH) is one of Victoria’s largest and busiest public hospitals, providing a comprehensive range of specialist medical, surgical, and mental health services. Renowned for excellence in patient care, teaching, and research, RMH is committed to improving health outcomes for all Victorians through innovation, compassion, and collaboration.

Your new role:

  • Clerical and administrative duties to support the Endocrinology Telehealth Rapid Access Clinic Service (Endo-TRACS) program in particular relating to patient enquiries, TRACS clinics bookings and liaising with internal and external stakeholders
  • Provide a professional and caring customer-focused service, often as the first point of contact and communication for patients, their families, and visitors.
  • Contribute to the Diabetes and Endocrinology service and quality improvement activities.
  • Providing a professional, face-to-face admission service and information to patients and their carers
  • Managing phone and online enquiries in a courteous and timely manner
  • Delivering front desk reception services and administrative support

About you:

We're welcoming a new Administrative Support team member with a strong background, meeting the required selection criteria and matching our positive work culture and high standard of patient care:

  • Concise written and verbal communication skills, including professional telephone and email manner
  • Relevant clerical experience and administrative skills
  • Strong competence in computer skills, digital patient management systems and accurate keyboard skills
  • Demonstrated team player with an ability to work autonomously in a multidisciplinary environment

Benefits of working at RMH:

  • Be part of a supportive and values-driven workplace culture
  • Career growth opportunities, ongoing training, and professional development
  • Access to Health & Wellbeing programs including Fitness Passport, Employee Assistance Program (EAP), and Staff Peer Support
  • Salary packaging, on-site car parking, and great public transport access

To view the full position description please click here

Interested? 

Please note, recruitment is ongoing, with interviews commencing as soon as suitable applications are received. Advertising may cease prior to the closing date.
Name and Contact:  Louisa WIlkes 9342 7314
All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check. The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve. RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards (https://ccyp.vic.gov.au/child-safe-standards). As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.