Job Description
Security Control Room Operator
Req ID:  4742
Posting Start Date:  05/03/2026
Advertisement End Date:  19/03/2026
Work Location:  The RMH Parkville (City campus)
The Royal Melbourne Hospital is one of Australia's leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.
Job Description: 

Security Control Room Operator

Royal Melbourne Hospital

  • Full Time & Part Time Positions available.
  • Ability to work a variety of shifts over a 24/7 roster.
  • Centrally located at The Royal Melbourne Hospital, Parkville.
  • Join a great team, making a difference in the community.

 

About The Royal Melbourne Hospital:

The Royal Melbourne Hospital (RMH) is one of Victoria’s largest and most respected public hospitals, delivering world-class care across a comprehensive range of medical, surgical, and mental health services. For over 175 years, RMH has been a leader in patient care, research, and innovation — dedicated to advancing health for everyone, every day.

We are seeking experienced Security Control Room Operators to join the Royal Melbourne Hospital. The RMH security team are tasked with securing the premises and ensuring the safety of all staff, patients and visitors on site.

About the role:

  • Monitor multiple CCTV screens to detect and respond to emergency procedures, including code grey and black, suspicious activities, security breaches and other emergencies.
  • Operate and maintain security equipment including CCTV systems, door access control systems, duress alarms, and monitor security radio communications.
  • Strong technical skills and ability to problem solve internal security systems.
  • Review and download camera footage in accordance to RMH procedure, maintaining records.
  • Compiling security audits and reports.
  • Accurate communication to security response team, Switchboard and Emergency Controller to ensure a coordinated response during security incidents and emergency responses.

About you:

  • A current Victorian security licence with Control Room Operator endorsement.
  • Minimum 6 months experience in a health related control room environment.
  • Excellent verbal and written communication skills.
  • Operates within the scope of legislation and complete confidentiality.
  • The ability to work collaboratively as part of a team and independently.
  • Professional presentation, reception and customer service skills
  • Conflict resolutions skills.
  • Flexibility with regards to shift patterns and availability.

Benefits of working at the RMH:

  • Join a values-driven organisation with a strong commitment to staff wellbeing
  • Collaborate with an innovative and future-focused executive team
  • Access generous salary packaging, car parking and staff wellbeing programs
  • Contribute to shaping workforce outcomes that support world-class patient care
  • Generous leave entitlements that include 5 weeks annual leave per year and monthly ADOs for full time staff

Interested?

If you meet the above criteria, connect with us.

Please click here to be taken to the Position Description

Recruitment is ongoing, and interviews may commence before the closing date.

 
Name and Contact:  Liz Virtue 0428 472 764
All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check. The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve. RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards (https://ccyp.vic.gov.au/child-safe-standards). As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.