The Royal Melbourne Hospital is one of Australia’s leading public healthcare organisations. Join the Revenue Services team as a Revenue Officer. Build a career. Make a difference. We are looking for a passionate and dedicated individual to join our team.

Revenue Officer

Royal Melbourne Hospital

• Full Time, Ongoing
• Grade 2 (HS2) + Super 
• 5 Weeks Annual Leave, Novated Leasing Options, ADO’s & WFH flexibility

We're seeking a dedicated and results-oriented Revenue Officer to join our dynamic team. In this role, you'll play a crucial part in ensuring the smooth operation of our revenue cycle by raising and collecting patient fees.

Your new team

RMH Revenue Services provides a range of services for the Royal Melbourne Hospital (RMH) and its patients. The role of Revenue Services is to maximise the identification, capture and collection of revenue in a timely, accurate and transparent manner across Melbourne Health.

Your new role

• Managing aged trial balances and rejections
• Collaborating with internal and external stakeholders
• Implementing effective strategies to support revenue growth and maximise debtor recovery for RMH
• Providing exceptional customer service to patients and staff
• Participating in continuous improvement projects and playing a role in automation developments as a billing subject matter expert

About you

• An adaptable, and collaborative individual who thrives in a fast-paced environment
• A team player, who is willing to continuously improve and challenge the current state
• Ability to analyse and problem solve when interpreting data
• High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships
• Experience in hospital billing and debt collection
• A passion for providing exceptional customer service

Benefits of Working at RMH:

• A supportive and collaborative work environment
• Opportunities for professional development and growth
• Be part of a leading healthcare organisation
• Modern, state of the art offices on Elizabeth Street

Please click here for the Position Description

Interested?

Click on the apply button!

Recruitment is ongoing, and interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Interested in Applying?

If this opportunity resonates with you and you have the experience and qualifications we’re looking for, we encourage you to apply without delay. We’re reviewing applications and scheduling interviews immediately. Advertising may cease prior to the closing date. Advertising may cease prior to the closing date. For a confidential discussion or more information, please reach out using the contact details above.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment  prior to commencement.

Please note: This position is for applicants only. We do not accept applications from recruitment agencies or third-party representatives.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.