The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the Quality and Improvement (QI) team in this essential role as The Quality Systems Officer.

Why Join RMH?

• Part-time Ongoing | 48 hours per fortnight
• Work alongside a supportive and collaborative team
• Generous salary packing and hybrid working arrangements

About the role

The Quality Systems Officer is an essential role in the Quality and Improvement (QI) team, supporting the delivery of safe, timely, equitable and person-centred care across The Royal Melbourne Hospital. In this role you will provide administrative, secretarial, and quality systems support essential to the functions of quality and improvement in partnership with clinical services across the organisation. 

This is a varied role, where you will work collaboratively with clinicians, managers and multidisciplinary teams to support quality improvement activities, maintain quality systems and documentation, coordinate meetings and reporting processes, and contribute to the effective operation of the QI team.

This is an excellent opportunity for someone who enjoys working in a collaborative environment and is passionate about supporting continuous improvement in healthcare.

Key Accountabilities

• Administering and supporting RMH quality systems, including Prompt (document management system) and RiskMan 
• Providing system support, maintenance, and data integrity oversight
• Coordinating system updates, upgrades, and user communications
• Delivering high‑quality administrative support to the Quality & Improvement team
• Supporting clinical governance, patient safety, quality improvement, and accreditation readiness

About You

• Completed secondary education or Certificate in Office Administration
• Experience in an acute healthcare setting is advantageous
• Experience in one or more key information systems: RiskMan, Prompt, FMIS, CAFM, CMI, Epic EMR
• Enjoy engaging and working collaboratively with colleagues across all RMH teams

Benefits of Working at RMH

• Join a values-based organisation offering great opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
• Access to comprehensive health and wellbeing programs, including Employee Assistance and Fitness Passport.
• Up to $12,000 tax free earnings with salary packaging options.
• Generous leave entitlements – including additional annual leave and a monthly paid day off for eligible full-time employees (EBA dependent; pro rata for part-time employees)
• Central Parkville location – onsite car parking options, easily accessible via public transport.

Position Description

Click here to view the full job description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we are dedicated to fostering a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply and will provide adjustments to support equitable participation.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.