The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the Plastics & Reconstructive Surgery Unit at The Royal Melbourne Hospital in a critical administrative role.

Personal Assistant
Plastics & Reconstructive Surgery Unit

• A Critical Administrative Role within the Plastics & Reconstructive Surgery Unit at The Royal Melbourne Hospital 
• Full time fixed term opportunity until December 2027
• Generous salary packaging | Additional annual leave | Monthly ADO

About the role

Join the Plastic & Reconstructive Surgery Unit at The Royal Melbourne Hospital as a Personal Assistant, providing high-level secretarial and administrative support to the Head of Unit.

You’ll be part of a large specialist surgical team, supporting a busy service that provides microsurgical reconstruction and a broad range of plastic and reconstructive surgery across the hospital.

Working within one of Victoria’s leading tertiary referral hospitals and a major trauma centre, you’ll contribute to the smooth day-to-day running of the Unit while working closely with senior clinicians and a multidisciplinary team across the Parkville Precinct.

Key accountabilities

• Support the Head of Unit with day-to-day administration and unit operations
• Respond to patient, GP and stakeholder enquiries via phone and email
• Provide administrative support to consultants, registrars and residents
• Liaise with hospital departments, private practices and management
• Maintain accurate databases and administrative records
• Work autonomously, prioritise tasks and contribute effectively as part of a team
• Identify and act on opportunities to support the smooth running of the unit

About You

You’re an experienced medical administrator who brings:

• At least 2 years’ experience in medical administration or a similar healthcare role
• Advanced Microsoft Office skills, particularly Outlook, Word and Excel
• High-level typing accuracy and strong attention to detail
• Excellent written and verbal communication skills, with a professional approach to patients and clinicians
• Strong organisation and time management, with the ability to manage competing priorities
• Initiative and confidence to work autonomously while knowing when to seek direction
• Ability to learn new systems quickly; experience with EPIC, ECM or iPM is highly regarded
• Experience working in a large hospital or specialist clinical unit is highly regarded

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Click here to view the full job description

Interested?

Click Apply to submit your application, including a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.