The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Health Information Services Clerk

The Royal Melbourne Hospital

• 2 full Time positions available (including one week of afternoon shifts per month).
• Operate & maintain computerised health information systems.
• Work alongside a supportive, hardworking team!

About The Royal Melbourne Hospital:

The Royal Melbourne Hospital is one of Victoria’s leading public hospitals, offering a wide range of high-quality services, including emergency, acute, and specialist care. Located in Parkville, RMH is known for its commitment to patient-centered care, medical research, and innovation. The Health Information Services Clerk plays a vital role in maintaining the integrity of medical records, supporting the hospital’s dedication to delivering exceptional healthcare through accurate patient information management.

Role Overview:

• Operate and maintain computerised health information systems such as the Patient Administration System (iPM), Enterprise Content Management (ECM), and Electronic Medical Record (EMR/Epic) systems.
• Collect, prepare, scan, and quality-check medical record documents.
• Liaise with internal and external departments to maintain the integrity of medical records.
• Handle patient information requests, monitor documentation deficiencies, and support MRN merging processes.
• Follow HIS procedures and participate in safety and quality programs.

Benefits of working at the RMH:

• 5 weeks annual leave, monthly ADOs, and 17.5% annual leave loading.
• Discounted gym and health facilities with Fitness Passport.
• Salary packaging options, earning up to $12,000 tax-free.
• Work in an organization that values kindness, safety, and excellence.

About You:

• Prioritise safety and wellbeing for yourself and others.
• Collaborate with patients, families, carers, and colleagues across teams.
• Engage in ongoing learning and participate in performance feedback.
• Adhere to safe work practices, respect the smoke-free environment, and seek help when needed.

For a full Position Description, please click here.

Interested? Candidates are encouraged to apply promptly as interviews are being arranged as applications are received.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.