Job Description
Carer Lived Experience Workforce Program Manager
Req ID:  6869
Posting Start Date:  16/04/2026
Advertisement End Date:  07/05/2026
Work Location:  Waratah Community Health Service

The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Job Description: 

Carer Lived Experience Workforce Program Manager
The Royal Melbourne Hospital – Mental Health Services

 

About RMH & the team:

RMH Mental Health Services has a well-developed Carer Lived Experience program and is continuing to grow. We are seeking a Program Manager to lead, develop, and support our Carer Lived Experience workforce. This leadership role sits within the senior team, working closely with the Director of Carer Lived Experience and other key stakeholders.

Your new role:

This is a new and critical role responsible for leading and shaping the Carer Lived Experience workforce and programs, including our innovative group program. You will ensure high-quality service delivery, strong communication, and achievement of KPIs and activity-based funding targets.

The role requires strong alignment with Carer Lived Experience values and principles, along with knowledge of relevant frameworks, legislation, and best practice. You will ensure carers, families, and supporters remain central to service delivery, while supporting workforce capability through education, supervision, and ongoing development across RMH Mental Health Services.

About you:

  • Commitment to the Melbourne Way – putting people first, leading with kindness, and achieving excellence together.
  • Significant personal lived experience as a carer of someone who has accessed mental health services.
  • Proven experience in a carer lived experience workforce leadership role within mental health or community services.
  • Strong organisational, program management, and strategic planning skills, including the ability to lead teams and manage resources.
  • Highly developed interpersonal and communication skills, with the ability to engage effectively with carers, consumers, staff, and stakeholders from diverse backgrounds.
  • Sound understanding of the public mental health system, relevant legislation (including the Mental Health Act 2022), and carer-focused practice frameworks.

Why work with us?

  • Be part of a supportive, collaborative team making a meaningful impact and contribute to innovative mental health and recovery-focused services
  • Access ongoing professional development opportunities
  • Generous leave entitlements including 17.5% leave loading
  • Enjoy salary packaging benefits and convenient access to public transport
  • Discounted health facility access with Fitness Passport!

 

To view the full position decrisption, click here!

Interested?

For a confidential discussion please connect with Helen Searle, Director of Carer Lived Experience, RMH Mental Health Service.  Helen.searle@mh.org.au

Applications without a cover letter will not be considered.  Should a suitable applicant be found earlier than the deadline the position may be closed early.

 

Name and Contact:  Helen Searle - Helen.Searle@mh.org.au

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.