The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Administration Assistant – Patient Experience & Community Engagement

The Royal Melbourne Hospital

• Full time, 2 year fixed term opportunity!
• Join a passionate team that empowers patients, families, and volunteers to shape healthcare experiences
• Be part of a world-class public hospital at the heart of the Parkville Precinct

About The Royal Melbourne Hospital:

The Royal Melbourne Hospital (RMH) is one of Australia’s leading public healthcare providers. Located within the world-renowned Parkville Precinct, RMH offers a comprehensive range of medical, surgical, mental health, aged care, rehabilitation, and community health services.

We are seeking a dedicated Administration Assistant to support our Community Engagement Office and Volunteer Services – both key parts of our broader Patient Experience and Community team.

Your role will be central in enabling and supporting community programs that make a real difference to patients, families, and volunteers.

About the Role:

• Providing high-level administrative support for RMH’s Volunteer Services and Community Engagement programs
• Supporting engaging projects such as volunteer recruitment and the hospital-wide consumer remuneration program
• Assisting with the delivery of consumer and volunteer events
• Acting as the first point of contact for patients, families, volunteers, and staff – ensuring excellent customer service and communication
• Managing key tasks such as inbox management, document coordination, and meeting support

About You:

Essential:

• Strong commitment to the Melbourne Way – putting people first, leading with kindness, and striving for excellence
• Proven administrative and customer service experience in a dynamic setting
• Excellent organisational, time management, and diary coordination skills
• Strong communication skills – both verbal and written
• Proficiency in Microsoft Office and general IT systems

Desirable:

• Previous experience working in healthcare or a complex organisation
• Understanding of consumer and volunteer involvement in healthcare

Benefits of Working at RMH:

• Salary packaging – up to $12,000 of your income tax-free
• Five weeks of annual leave plus monthly ADOs (for full-time staff)
• Access to Fitness Passport – discounted gyms and wellness centres
• Ongoing learning and professional development opportunities

Click here to view the full position description.

If this sounds like the role for you, don’t delay! Interviews may commence prior to the closing date.

All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.