The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers. Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

 Ward Clerk - Orthopaedics and Trauma

The Royal Melbourne Hospital

• Provide administrative support to ensure smooth ward operations & patient care.
• Serve as the first point of contact, assisting patients, visitors & clinical staff.
• Maintain accurate records, coordinate communication & manage clerical tasks

About The Royal Melbourne Hospital:

The Royal Melbourne Hospital is a leading public hospital providing specialist care, research, and education. As Victoria’s largest trauma center, it delivers 24/7 emergency and critical care, advancing medical innovation and patient outcomes.

Our 7 South Ward is looking for a Ward Clerk to look after their Orthopaedics and Trauma services, providing essential clerical support, managing records, communication, and patient enquiries. As the first point of contact, they ensure smooth ward operations in a fast-paced environment whilst delivery high-quality patient care. This role is part time, working 24 hours per fortnight with shifts being 3pm - 9.30pm.

About the Role:

• Provide clerical and administrative support to the Trauma & Orthopaedics Ward.
• Maintain accurate patient records and manage confidential information as well as scheduling  appointments..
• Ensure efficient workflow in a fast-paced, high-pressure environment
• Coordinate communication between multidisciplinary teams, patients, and visitors.
• Greet and assist patients, families, and staff as the first point of contact..
• Use hospital systems to process admissions, transfers, and discharges.
• Support the ward team with general administrative duties as require

About You:

• Strong customer service, communication, and professional phone skills
• Clerical, administrative, and IT proficiency with medical terminology knowledge
• Ability to prioritize tasks in a fast-paced environment and work well in teams
• Motivated, reliable, and committed to professional development with TAFE accreditation

Click here to view the full Position Description.

Interested? Click apply! Interviews are ongoing.

All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment and COVID-19 Vaccination (3 x doses) prior to commencement.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.