The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Revenue Officer

Royal Melbourne Hospital

• Fixed Term 9 Months - Full Time
• Grade 2 (HS2) + Super 
• Annual Leave, Novated Leasing Options, ADO’s & WFH flexibility

We're seeking a dedicated and results-oriented Revenue Officer to join our dynamic team. In this role, you'll play a crucial part in ensuring the smooth operation of our revenue cycle by raising and collecting patient fees.

Your new department

RMH Revenue Services provides a range of services for the Royal Melbourne Hospital (RMH) and its patients. The role of Revenue Services is to maximise the identification, capture and collection of revenue in a timely, accurate and transparent manner across Melbourne Health.  

Your new role 

• Accurately generating and collecting patient accounts
• Managing aged trial balances and rejections
• Implementing effective strategies to support revenue growth and maximise debtor recovery for RMH
• Providing exceptional customer service to patients and staff
• Participating in continuous improvement projects and playing a role in automation developments as a billing subject matter expert

About you

• A positive, can do attitude who is adaptable and collaborative individual
• A team player, who is willing to continuously improve and challenge the current state
• Ability to analyse and problem solve when interpreting data
• High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships 
• Experience in hospital billing and debt collection

Benefits of Working at RMH:

• A supportive and collaborative work environment
• Opportunities for professional development and growth
• Be part of a leading healthcare organisation
• Annual Leave, salary packaging benefits & Monthly ADO

Interested?

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.

Don’t delay, apply now!  - recruitment is ongoing, with interviews commencing as soon as suitable candidates are received.

Please click here for the Position Description

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.