The Royal Melbourne Hospital is one of Australia’s leading public healthcare providers.

Join the team. Build a career. We are looking for a passionate and dedicated individual to join The Royal Melbourne Hospital.

Clinical Informatics Officer

The Royal Melbourne Hospital

• Full time, Fixed position opportunity!
• Improve EMR use and efficiency for staff and consumers!
• Collaborate with leaders to improve digital workflows!

ABOUT RMH & TEAM

At the Royal Melbourne Hospital, we are working together to deliver world-leading care, research and education, improving the health and wellbeing of our community. Guided by our values of People First, Lead with Kindness, and Excellence Together, we create a safe, inclusive and supportive environment where everyone can thrive.

You’ll join the RMH EMR team and work closely with the Parkville EMR collaborative to enhance EMR workflows, support end-users, and contribute to key digital health initiatives that align with the RMH Digital Transformation Plan.

YOUR ROLE, YOUR IMPACT

As the Clinical Informatics Officer – Inpatient Services, you will play a central role in improving the EMR experience for staff and consumers. You will analyse clinical workflows, support EMR training and adoption, and design, build and implement enhancements that help clinicians deliver safe, effective and person-centred care.

Key Accountabilities

• Achieve and maintain Epic EMR credentialing and provide responsive end-user support.
• Analyse workflows and enhancement requests to design practical EMR solutions.
• Build, test, implement and evaluate EMR enhancements and digital health projects.
• Support EMR education, system updates, upgrades, downtimes and continuity processes.
• Collaborate with stakeholders and the Digital Innovation team to validate changes and drive continuous improvement

ABOUT YOU

You have:

• Experience in a tertiary hospital, clinical operations or healthcare software deployment
• Strong understanding of EMR functionality and clinical workflows
• Excellent communication skills with confidence presenting to groups
• Strong stakeholder engagement, influencing and relationship-building abilities
• High attention to detail, strong organisation skills and the ability to work autonomously
• A genuine commitment to collaboration, continuous improvement and the Melbourne Way

Desirable:

• Epic EMR experience
• Experience developing or delivering training

WHY WORK WITH US?

• Work–life balance and flexibility, with supportive rostering and hybrid work options
• Career development opportunities, including exposure to complex HR issues, structured learning and the chance to contribute to major organisational initiatives
• A values led workplace, where psychological safety, respect, and speaking up are encouraged and supported
• Wellbeing programs and initiatives, designed to help our people feel safe and able to thrive
• Generous leave entitlements including 5 weeks annual, 17.5% leave loading and an extra day off per month for full time staff!

To view the full position description, please click here!

Please note: Applications will be reviewed as they are received. Interviews may take place during the advertising period, so don’t wait, apply today!

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.