Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a new, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team.

Workforce Resource Administrator

Parkville Youth Mental Health and Wellbeing Service (PYMHWS)

Permanent Ongoing | Full-Time 1.0 EFT | 📍 Parkville

Support our vital team, coordinate casual staff admin (onboarding, rostering, records) and recruitment for our youth-first service.

• Join Victoria’s newest Public Mental Health Service dedicated to youth
• Permanent Ongoing | Full-time 1.0 EFT role | Parkville based
• Salary Packaging | Monthly ADO | Wellbeing and EAP programs

About Us:

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges. 

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.  

The Opportunity:

The Workforce Resource Administrator role is an ongoing pivotal in establishing the foundational operations of the new Parkville Youth Mental Health and Wellbeing Service (PYMHWS). You will provide essential administrative and operational support to build a sustainable, agile Casual Bank that ensures safe service delivery for young people. Success in this role requires accuracy in documentation and a highly positive engagement style to coordinate Casual Bank onboarding, rostering, and record-keeping effectively. Our service is made up of compassionate, curious, and committed people. As we continue to grow, we are looking for a proactive and organised Workforce Resource Administrator to co-ordinate the casual bank administration and support recruitment and development activities.

Why Join PYMHWS?

• Be part of building a legacy for youth mental health in Victoria
• Work alongside passionate, visionary leaders in a values-led organisation
• Salary packaging options, up to $11,600 tax free earnings
• Monthly ADO for full time employees
• Flexible working arrangements including remote work options where possible
• Employee wellbeing focused, access to EAP
• Fitness Passport membership
• Flexible, inclusive, and supportive workplace culture
• Opportunities for professional growth and development

About the Role:

As Workforce Resource Administrator, you will play a foundational and strategic role in supporting the sustained operational capacity and continued growth of PYMHWS. Provide crucial administrative and operational support to the Workforce Resource Team, specifically focused on establishing and maintaining a sustainable and agile Casual Bank.

You will be directly responsible for the daily coordination of the Casual Bank, which includes end-to-end administration of onboarding, rostering, and essential record-keeping. The unique and compelling aspect of this role is its direct impact on frontline service delivery by ensuring the Casual Bank is accurately managed and effectively staffed. You are maintaining the continuous, safe, and youth-first mental healthcare provided to young people aged 12-25. This role is a crucial contributor to our mission to transform youth mental healthcare in Victoria.

What You'll Do:

• Coordinate the daily administration of the Casual Bank, encompassing onboarding, contract management, and maintenance of accurate staff records.
• Manage the essential function of rostering, ensuring effective and safe staff coverage across all PYMHWS sites for continuous service delivery.
• Support the end-to-end recruitment activities for the Workforce Resource Team, including drafting documentation, scheduling, and processing new staff appointments.
• Maintain up-to-date and accurate staff data and documentation to ensure timely payroll processing and compliance standards are met.
• Assist the Nursing Workforce Development and Learning Team with administrative support for training programs and early career requirements.

About You:

• Experience in coordinating complex administrative processes, preferably within a health service or large complex organisation.
• Demonstrated ability to manage high-volume, detailed administrative functions, including scheduling, rostering, and accurate record-keeping.
• Strong working knowledge of staff onboarding and recruitment lifecycles.
• Excellent organisational and time management skills, allowing for effective coordination of multiple simultaneous tasks.
• Proven ability to engage positively and communicate clearly with a diverse range of internal and external stakeholders.
• Commitment to the principles of safe service delivery and the mission of youth mental health and wellbeing.

Ready to Make a Difference?
If you're looking to be part of something truly meaningful—we’d love to hear from you.

For a confidential discussion, contact Ame Logan, Workforce Resource Team Manager, 0428 302 108.

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.

To view the full Position Description, please click HERE

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.