Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a new, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team.

Freedom of Information Officer / Mental Health Tribunal Co-ordinator

Parkville Youth Mental Health and Wellbeing Service (PYMHWS)

EMPLOYMENT STATUS | PERMANENT 80 Hours / Fortnight| 📍 PYMHWS Parkville

Undertake Freedom of Information (FOI) and Release of information (ROI) requests across PYMHWS, and co-ordinate Mental Health Tribunals and associated tasks for the Parkville site.

• Join Victoria’s newest Public Mental Health Service dedicated to youth
• Permanent Ongoing Full-time role | Parkville based | Hybrid WFH
• Salary Packaging | Monthly ADO | 5 weeks Annual Leave

About Us:

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges. 

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.  

The Opportunity:

The Freedom of Information (FOI) Officer / Mental Health Co-ordinator co-ordinates and deliver specialist information tasks across PYMHWS.  You will be responsible for managing Freedom of Information (FOI) and Release of Information (ROI) requests across all PYMHWS; and co-ordinating Mental Health Tribunal meetings for Parkville and HiTH sites.  You will have an integral role in Health Information Service (HIS) in supporting business as usual and the accurate, timely and secure management of health information to support high-quality consumer care.  

Why Join PYMHWS?

• Be part of building a legacy for youth mental health in Victoria
• Work alongside passionate, visionary leaders in a values-led organisation
• Salary packaging options, up to $11,600 tax free earnings
• 5 weeks annual leave plus monthly ADO for full time employees
• Flexible working arrangements including remote work options where possible
• Employee wellbeing focused, access to EAP
• Fitness Passport membership
• Flexible, inclusive, and supportive workplace culture
• Opportunities for professional growth and development

About the Role:

Reporting to the Health Information Services Manager, the FOI Officer / Mental Health Tribunal Co-ordinator is a full-time ongoing role within the Health Information Service (HIS) team based in Parkville.  HIS ensure the accurate collection, storage, analysis, reporting and protection of clinical information.  The day-to-day activities of the HIS encompass scanning, Freedom of Information (FOI), Release of Information (ROI), data governance and quality compliance, auditing, and medical record management.

The FOI Officer is responsible for assessing and processing FOI applications in accordance with the Freedom of Information Act 1982 (Vic) and PYMHWS policies and procedures. The position also intermittently attends to Release of Information (ROI), Police and Court requests; and co-ordinates Mental Health Tribunals for the Parkville site and HiTH service in accordance with the Mental Health and Wellbeing Act 2022.

What You'll Do:

• Process FOI requests (inclusive of subpoenas, witness summons etc.) across PYMHWS from beginning to end including validation of request, compilation of record, co-ordination of review, redaction of information, production of decision letter and release etc.
• Prepare Mental Health Tribunal hearings for Parkville and HiTH including compilation of paperwork and submission to the Tribunal in accordance with the Mental Health and Wellbeing Act 2022.
• Compile, scan and upload documentation to the EMR.
• Attend and present at meetings and training / information sessions on FOI and MHT as required.

About You:

✔️ Minimum 4 years experience in an administrative, health information management, records management role or similar

✔️ Highly developed communication and stakeholder engagement skills with the ability to liaise effectively with a range of stakeholders

✔️ Experience in co-ordinating FOI requests, Subpoenas, Witness Summons and Requests for Information

✔️ Understanding of the Mental Health & Wellbeing Act 2022, FOI Act 1982, Health Records Act 2001 and Privacy Act 1988.

✔️ Demonstrated ability to work autonomously and contribute effectively as a supportive team member.

Ready to Make a Difference?
If you're looking to be part of something truly meaningful—we’d love to hear from you.

For a confidential discussion, contact Tanya Drake Health Information Service Manager  03 9966 9100.

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.

To view the full Position Description, please click HERE

PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications