Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a new, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team.

ADMINISTRATION MANAGER

Parkville Youth Mental Health and Wellbeing Service (PYMHWS)

Permanent Ongoing | Full-Time 1.0 EFT |📍Parkville

Manage a team of administrative staff who deliver high-quality, efficient and consistent administrative support to multidisciplinary clinical teams.

• Join Victoria’s newest Public Mental Health Service dedicated to Youth
• Permanent Ongoing Full-time role | Parkville based | Hybrid WFH
• Salary Packaging | Monthly ADO | 5 weeks Annual Leave

About Us:

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges. 

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.  

The Opportunity:

The Administration Manager is based at Parkville and is responsible for the effective co-ordination and oversight of administrative services across PYMHWS sites including Parkville, Footscray, Spotswood, Werribee, Sunshine and Wyndham.

The role provides strategic and operational leadership to a team of administrative staff, ensuring the delivery of high-quality, efficient, and consistent administrative support that aligns with the needs of multidisciplinary clinical teams operating across PYMHWS.

Our service is made up of compassionate, curious, and committed people. As we continue to grow, we are looking for a proactive and innovative Administration Manager to help us standardise administrative processes across sites for consistency and best practice purposes.

Why Join PYMHWS?

• Be part of building a legacy for youth mental health in Victoria
• Work alongside passionate, visionary leaders in a values-led organisation
• Salary packaging options, up to $11,600 tax free earnings
• 5 weeks annual leave plus monthly ADO for full time employees
• Flexible working arrangements including remote work options where possible
• Employee wellbeing focused, access to EAP
• Fitness Passport membership
• Flexible, inclusive, and supportive workplace culture
• Opportunities for professional growth and development

About the Role:

The Administration Manager is accountable for supervising day-to-day administrative functions, including reception, records management, bookings, and general office coordination. The role also plays a central part in staff supervision, performance development, training, and workforce planning, ensuring appropriate service coverage and team capability.

The position acts as a key liaison between administrative staff and clinical leadership, facilitating effective communication, collaboration, and service integration across sites. 

A key requirement for the role will be to analyse the current administrative functions against organisational requirements and provide recommendations on improved service delivery.

What You'll Do:

• Lead, supervise and support administrative staff across all PYMHWS sites.
• Monitor administrative workload to ensure effective coverage across multiple sites.
• Ensure accurate and timely collection of administrative in clinical and administrative IT systems for clinical governance and reporting purposes.
• Serve as the key point of contact between administrative staff and clinical/program leadership.
• Manage administrative resources, equipment, and supplies across PYMHWS sites.

About You:

The successful candidate will demonstrate leadership capabilities, exceptional organisational and communication skills, and a commitment to fostering a positive, accountable, and high-performing team culture. 

✔️  Familiarity in using the Victorian statewide mental health system CMI/ODS; experience in using an EMR and PAS eg. iPM; and a working knowledge of Microsoft 365 (MS Teams, Outlook, Sharepoint)

✔️ Experience in managing or co-ordinating administrative functions within a healthcare or mental health setting.

✔️ High-level organisational and time-management skills, including the ability to prioritise competing demands across multiple sites.

✔️ Excellent interpersonal and communication skills, with the ability to work collaboratively with multidisciplinary teams.

✔️ Leadership skills with experience supervising staff, managing performance, and fostering team development.

Ready to Make a Difference?
If you're looking to be part of something truly meaningful—we’d love to hear from you.

For a confidential discussion, contact Emma Burke, Operations Director 0437 435 060

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.

To view the full Position Description, please click HERE

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our People and Culture team if you’re contacted for an interview.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.