Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a new, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team.

Project Officer – Service Planning & Development 

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) 

12-Month Contract | Full-time | 📍 Parkville 

Develop your project delivery, service planning, and service development skills within a supportive team environment at a Youth Mental Health Service providing care to young people and families. 

• Join Victoria’s newest Public Mental Health Service dedicated to youth 

• 12 Month Fixed Term | Full-time role | Parkville based 

• Salary Packaging | Monthly ADO | 5 weeks Annual Leave 

About Us: 

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges.  

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning. 

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.   

About the Role: 

The Project Officer, Service Planning & Development is a key role within the Transformation and Service Planning (TSP) function, supporting strategic service planning, organisational transformation, service development, and performance improvement initiatives across PYMHWS. 

The role provides analytical, coordination, and project delivery support across a range of initiatives including service planning and redesign, model of care development, operational improvement, clinical pathway optimisation, workforce initiatives, and implementation of strategic priorities. 

Reporting to Project Manager, Transformation and Service Planning, and working closely with broader clinical and operational stakeholders across TSP and PYMHWS, the role supports the delivery of high-quality planning and transformation activities through data analysis, stakeholder engagement, project coordination, governance support, and reporting. 

The successful candidate will demonstrate dedication to learning and improvement, analytical and organisational capability, excellent communication skills, and the ability to work effectively and flexibly within a complex and evolving public mental health environment. Experience in health or mental health service environments will be highly regarded. 

 What You'll Do: 

• Coordinate and support delivery of transformation and service improvement initiatives 

• Support the development of strategic and operational service plans 

• Support the design and implementation of new service models, programs, and pathways

About You: 

Formal Qualifications: 

• Tertiary qualifications in health sciences, nursing, allied health, or health management OR 

• Tertiary qualification with demonstrated experience and understanding of public health or mental health services. 

Essential: 

• Experience supporting projects, service improvement, planning, or transformation initiatives within health, mental health, community services, or government environments. 

• Strong analytical capability, including experience working with data, reporting, and generating actionable insights. 

• Demonstrated project coordination and organisational skills, with the ability to manage competing priorities and meet deadlines. 

• Excellent written and verbal communication skills, including preparation of reports, briefing materials, and presentations. 

• Demonstrated ability to work collaboratively with multidisciplinary stakeholders. 

• Strong attention to detail and ability to work effectively in complex and evolving environments. 

• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word. 

Desirable: 

• Experience in youth mental health, or public health services. 

• Knowledge of the Victorian public mental health and wellbeing system. 

• Understanding of the Victorian public health system. 

• Exposure to demand and capacity modelling or service planning methodologies

Why Join PYMHWS? 

• Be part of building a legacy for youth mental health in Victoria 

• Work alongside passionate, visionary leaders in a values-led organisation 

• Salary packaging options, up to $11,600 tax free earnings 

• 5 weeks annual leave plus monthly ADO for full time employees 

• Flexible working arrangements including remote work options where possible 

• Employee wellbeing focused, access to EAP 

• Fitness Passport membership 

• Flexible, inclusive, and supportive workplace culture 

• Opportunities for professional growth and development 

Ready to Make a Difference? Apply Now!

If you're looking to be part of something truly meaningful—we’d love to hear from you. 

For a confidential discussion, contact Yang Su – Manager, Service Planning & Development yang.su@pymhws.org.au 

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date. 

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our People and Culture team if you’re contacted for an interview. 

To view the full Position Description, please click HERE

PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications