Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a new, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team.

People, Culture and Communications Coordinator

Parkville Youth Mental Health and Wellbeing Service (PYMHWS)

6 months Fixed-Term | Full-Time 1.0 EFT | 📍 Parkville / WFH Hybrid

Play a pivotal role in delivering exceptional coordination, supporting a dynamic PCC team through a period of exciting transformation.

• Join Victoria’s newest Public Mental Health Service dedicated to youth
• 6 months Fixed-Term | Full-time role | Parkville based | Hybrid WFH
• Salary Packaging | Monthly ADO | Fitness Passport | EAP & Wellbeing programs

About Us:

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges. 

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.  

The Opportunity:

The PCC Coordinator plays an essential role in delivering high-quality coordination, systems support and operational administration across the People, Culture and Communications portfolio.

This role will be vital in ensuring our people systems run smoothly, ensures data integrity, strengthening governance and compliance processes, and supporting key projects such as onboarding, policy implementation, training coordination and reporting.

With a keen eye for detail, a proactive mindset and strong organisational capability, the PCC Coordinator helps ensure our PCC team operates efficiently, consistently and with a focus on delivering exceptional experiences to staff across PYMHWS.

Why Join PYMHWS?

• Help shape a transformational new youth mental health service from the ground up
• Work alongside passionate, values-led leaders in a supportive and inclusive team
• Access to salary packaging benefits (up to $11,600 tax-free earnings)
• Monthly ADO for full time employees
• Employee wellbeing programs, including EAP and Fitness Passport
• Flexible work options and a culture that prioritises safety, growth and belonging
• Opportunities for professional development and career progression

About the Role:

The PCC Coordinator delivers coordination and operational support across the People, Culture and Communications team, ensuring effective systems, accurate data and streamlined processes.

What You'll Do:

• Maintain the accuracy and integrity of people-related systems including SuccessFactors and the Learning Management System
• Coordinate data and compliance checks and updates to ensure alignment with HR, WHS and organisational requirements
• Manage the People@PYMHWS inbox and triage queries to ensure timely, helpful responses
• Coordinate onboarding, induction and exit process documentation and logistics
• Maintain dashboards, trackers and administrative processes for recruitment, training, onboarding and compliance
• Support governance activities including policy formatting, version control, and maintaining a centralised register of PCC documents
• Assist with internal communications, engagement activities, feedback loops and workforce culture initiatives
• Actively promote inclusive, safe and responsive team culture in alignment with PYMHWS values

About You:

You’re a highly organised, detail-oriented administrator or coordinator who thrives in fast-paced, people-focused environments.

✔️ Experienced in HR, project or administrative coordination
✔️ Proficient with HRIS, LMS or data systems (e.g. SuccessFactors or equivalent)
✔️ Confident working with complex data, compliance requirements and multiple stakeholders
✔️ Skilled in communication, documentation and relationship building
✔️ Solutions-focused, proactive and able to manage competing priorities
✔️ Motivated by work that strengthens culture, safety, and employee experience

See Position Description for specific qualifications and selection criteria.

Ready to Make a Difference?
If you're looking to be part of something truly meaningful—we’d love to hear from you.

For a confidential discussion, contact Catherine Oliveri via email catherine.oliveri@pymhws.org.au or phone 0407 357 404.

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.

To view the full Position Description, please click HERE

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.