Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a new, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team.

HEALTH INFORMATION MANAGER

Parkville Youth Mental Health and Wellbeing Service (PYMHWS)

Fixed Term until November 2026 | Full-time 1.0 EFT | 📍 PYMHWS Parkville

Provide specialised knowledge, advice and leadership in the governance of health information across PYMHWS community, inpatient, residential and several other specialist services.

• Join Victoria’s newest Public Mental Health Service dedicated to youth
• Fixed Term until November 2026 | Parkville based | Parkville / Hybrid WFH
• Salary Packaging | Monthly ADO | 5 weeks Annual Leave

About Us:

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges. 

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.  

The Opportunity:

The role of the Health Information Manager (HIM) is to provide specialised knowledge and advice in the governance of Health Information across Parkville Youth Mental Health and Wellbeing Service (PYMHWS).  The position will provide leadership and undertake activities to ensure the organisation meets it requirements in the collection, use, evaluation, storage, reporting and management of information across PYMHWS. 

The primary areas of responsibility will include supporting implementation of Activity Based Funding (ABF), improved data integrity for the collection processing, reporting and monitoring of the clinical information and service activity to support PYMHWS and ensure all reporting and compliance obligations are met.

Why Join PYMHWS?

• Be part of building a legacy for youth mental health in Victoria
• Work alongside passionate, visionary leaders in a values-led organisation
• Salary packaging options, up to $11,600 tax free earnings
• 5 weeks annual leave plus monthly ADO for full time employees
• Flexible working arrangements including remote work options where possible
• Employee wellbeing focused, access to EAP
• Fitness Passport membership
• Flexible, inclusive, and supportive workplace culture
• Opportunities for professional growth and development

About the Role:

Reporting to the Health Information Services Manager, the role sits within the Health Information Services team which is primarily responsible for the governance of health information across PYMHWS. The team plays a vital role in supporting the operational management of health information for clinical teams in community, inpatient, residential and several other specialist areas. The role will work with our multi-disciplinary workforce of skilled and dynamic clinicians, and Lived and Living experience (LLE) young people and carer experts.

This role will standardise policies, processes and provide education to clinical and non-clinical stakeholders on health information requirements across PYMHWS.  The role is required to support and provide expert advice in projects to transition through change and new developments such as the mental health service transformation and reform.   The position will work across multiple sites/locations.

What You'll Do:

• Work in collaboration with stakeholders to develop efficiencies in data collection, integrity, compliance and reporting.
• Assist with making clinical information available within the parameters of legislation (such as Freedom of Information Act 1982, Health Records Act 2001 (Vic), the Mental Health and Wellbeing Act 2022).
• Promote and contribute to clinical and non-clinical improvements in the EMR from a mental health perspective.
• Assist to develop and mentor non-clinical staff with maintaining up-to-date knowledge in technology eg. EMR, CMI, iPM and legislative changes impacting health information.
• Review and provide expert advice on Activity Based Funding (ABF) and NWAU in the mental health community, inpatient and residential settings.
• Provide education to clinical and non-clinical staff to ensure up-to-date knowledge with legislation and standards which govern clinical information.
• Develop and deliver education and training packages for clinical and non-clinical staff.

About You:

The successful candidate will demonstrate leadership capabilities, exceptional organisational and communication skills, and a commitment to fostering a positive, accountable, and high-performing team culture. 

✔️ Previous health information management experience in a mental health service or health service.

✔️ Able to work collaboratively with various stakeholders across a health services, such as Health Information Managers, clinicians, lived experience workforce, IT, executive and administrative professionals

✔️ Experience in, or demonstratable understanding of, information systems and processes, including understanding the collection and reporting of health datasets to the State and Commonwealth, particularly those for mental health services.

✔️ Experience in, or demonstratable understanding of, clinical classification of bed-based episodes using ICD-10-AM; understanding of the Victorian Admitted Episodes Dataset (VAED)

✔️ Understanding of the Mental Health & Wellbeing Act 2022, Health Records Act 2001 (Vic), FOI Act (Vic) and other legislation relating to health information management.

✔️ Excellent written and verbal communication skills, with proven ability to communicate confidently in matters relating to Health Information to a wide range of stakeholders.

Ready to Make a Difference?
If you're looking to be part of something truly meaningful—we’d love to hear from you.

For a confidential discussion, contact Tanya Drake – 03 9966 9100.

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our People and Culture team if you’re contacted for an interview.

To view the full Position Description, please click HERE

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.