Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is a new, dedicated public youth mental health service and is the first of its kind in Australia. We are looking for a passionate and dedicated individual to join our team.

Administration Officer – Health Information Services

Parkville Youth Mental Health and Wellbeing Service (PYMHWS)

Permanent Ongoing | Part-time 0.6 EFT | Parkville

Utilise your administrative experience within a team that governs health information and supports the operational management of health information.

• Join Victoria’s newest Public Mental Health Service dedicated to youth
• Permanent Ongoing, Part-time role | 0.6 EFT | Parkville based
• Salary Packaging | EAP and Wellbeing programs

About Us:

Parkville Youth Mental Health and Wellbeing Service (PYMHWS) is Victoria’s newest public mental health service dedicated to the care of young people aged 12 to 25 experiencing complex mental health challenges. 

PYMHWS is leading a bold and values-driven transformation in youth mental health care across Melbourne’s north and west. We exist to walk alongside young people, their families, carers, supporters and kin delivering care that is accessible, inclusive, developmentally appropriate, evidence-informed, and grounded in lived experience. Our service model is shaped by the voices of young people and their communities, and underpinned by a commitment to safety, equity, and continuous learning.

At PYMHWS, we are working with our community and partners to build in a future where all young people can access world-class mental health support, close to home. As we grow, we are looking for passionate, skilled, and visionary professionals to join us in shaping a new era of youth mental health in Victoria.  

The Opportunity:

We are currently hiring an Administration Officer to work within the Health Information Services. Ensure specialist health information and administration tasks and duties are carried out efficiently and effectively.

Our service is made up of compassionate, curious, and committed people. As we continue to grow, we are looking for a dynamic administration officer to support health information operations across PYMHWS.

Why Join PYMHWS?

• Work alongside passionate, visionary leaders in a values-led organisation
• Salary packaging options, up to $11,600 tax free earnings
• Employee wellbeing focused, access to EAP
• Inclusive and supportive workplace culture
• Opportunities for professional growth and development

About the Role:

The Administration Officer works within the HIS team. The role will support HIS administrative functions related to upholding the Mental Health & Wellbeing Act 2022, the Mental Health Tribunal (MHT) operations, Freedom of Information and Release of Information processes, HealthHub, Parkville Connect, CMI/ODS data entry and validation and other duties as needed.

This role will also be part of the team that governs health information and supports the operational management of health information to clinical teams in community, inpatient, residential and several other specialist areas. The role will work with our multi-disciplinary workforce of skilled and dynamic clinicians, and Lived and Living experience (LLE) young people and carer experts.

What You'll Do:

• Support Freedom of Information, Release of Information and Mental Health Tribunal processes
• Medical record maintenance, compiling, scanning and upload of documentation
• Assist and maintain high standards of privacy, confidentiality and other areas of Health Information governance
• Support the day-to-day activities of the Health Information Services

About You:

✔️ Demonstrated clerical experience and administrative skill

✔️ Experience working in a healthcare setting, particularly in mental health or health information services

✔️Good attention to detail, interpersonal and communication skills

✔️ Enjoy working collaboratively with various stakeholders across the organisation

Ready to Make a Difference?
If you're looking to be part of something truly meaningful—we’d love to hear from you.

For a confidential discussion, contact Rachael Gordon – 9966 9100

Interested applicants are encouraged to apply as soon as possible. Recruitment is ongoing, with interviews commencing as soon as suitable candidates are received. Advertising may cease prior to the closing date.

To view the full Position Description, please click HERE

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

PYMHWS stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community.  Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities, and identities to apply to our vacancies, and will consider adjustments to support such applications.